Zinsta FAQ
Answers to the questions fans and creators ask most about Zinsta: the feed, lives, wallet, getting paid, and safety.
For fans
What is Zinsta?
Zinsta is a Pakistani 18+ platform for posts, reels, stories, lives and DMs. Follow creators, watch lives and message friends.
Is Zinsta free to join?
Creating an account is free. Watching the feed, posting and messaging friends is free. Optional coins and gifts are paid.
Who can use Zinsta?
Only adults aged 18 or over. Creators who want a verified badge pass an ID check.
Wallet and payouts
How does the wallet work?
Your wallet holds rupees for gifts, rewards and withdrawals. Creators cash out to a bank account.
How do I get paid as a creator?
Live gifts and rewards land in earnings. After a short hold you can withdraw from the minimum amount. Our finance team reviews withdrawals, usually within two working days.
What are Z Coins?
Optional in-app coins you can send as gifts to creators. They are not money, and you buy them only inside the app through Google Play. Read the Payments and Refund Policy.
Can I get a refund?
Yes, for unused coins in cases like being charged without getting coins, a double charge or a purchase you did not make. Gifts already sent, bonus coins and completed cash-outs are final. Full details and how to ask are on the Payments and Refund Policy page.
How do I avoid coin scams?
Buy coins only in the Zinsta app. Zinsta never asks for your password, OTP or PIN, and never sells coins through agents, WhatsApp or Telegram. Report anyone who does.
For creators
How do I become a creator on Zinsta?
In the app, open Profile and tap Become a creator. Choose your handle, add a photo and bio, and verify your identity with your CNIC and a selfie. Then submit your profile for review. See Zinsta for creators.
When and how do I get paid?
Earnings from live gifts and rewards become available after a hold. You can withdraw from Rs 1,000 to a bank account. Our finance team reviews withdrawals, usually within two working days.
What is not allowed on Zinsta?
Sexual content, harassment, threats, scams, and asking fans to pay outside Zinsta. Read our safety and community rules.
Safety, privacy and your account
Are chats and calls private?
Chat messages are stored encrypted, and Zinsta does not record voice or video calls.
How do I report or block someone?
Open the person's profile or the three-dot menu on a post and tap Report or Block. You can also press and hold a message to report it.
How do I delete my account?
In the app, go to Profile and tap Delete account, or follow the steps on our delete account page. Your account is deactivated at once and permanently deleted after 30 days.
Where can I download Zinsta?
Get the Android app on Google Play or the iPhone app on the App Store. You can also open Zinsta in a browser at zinsta.app. The iPhone app has posts, reels, stories and messages; Live, Z Coins and Earn Z are in the Android app for now. Step by step: Zinsta on Android, iPhone and the web.
Still have a question? Contact us.