Delete your Zinsta account

Zinsta app, published by Zinsta (zinsta.org)

You can delete your account and personal data from the Android or iPhone app, from zinsta.app, or by email if you no longer have access.

Option 1: In the app or on the web

1. Open Zinsta (Android, iPhone or zinsta.app) and go to Profile.
2. Tap Delete account at the bottom.
3. Enter your password (if you signed in with Apple or Google and have no password, just confirm) and confirm the deletion.

Option 2: Without the app

Email zinsta.org@gmail.com from the email address on your account, with the subject Delete my Zinsta account. Include your name and the handle or phone number on the account. We reply to confirm and start the deletion within 7 days.

If your account uses a phone number you can also request deletion at api.zinsta.org/delete-account with a code sent by SMS.

What happens

• Your account is deactivated right away and permanently deleted after 30 days. Signing in during those 30 days cancels the request.
• We delete your profile, photo, email, phone number, devices, favourites and messages linked to you. Creator ID documents are deleted within 90 days of review.
• Payment and wallet records are kept in anonymised form for as long as the law requires for accounting and fraud prevention.
• Any wallet or earnings balance left on the account is lost, so withdraw it first in the app.